Privacy Policy
Effective Date: July 25, 2026
Privacy Policy for Sensei College
Sensei College (“Sensei College”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, communicate with us, submit applications, enroll in our programs, or interact with us through platforms such as Facebook, Instagram, WhatsApp, Messenger, and other digital services.
By accessing our services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following categories of personal information:
Personal Identification Information
- Full name
- National ID or Passport Number (where required)
- Date of birth
- Gender
- Passport photograph (where applicable)
Contact Information
- Phone number
- Email address
- Physical address
- County and town
Academic Information
- Previous school information
- Examination results
- Course applications
- Student records
- Attendance information
Financial Information
Where applicable, we may collect information relating to:
- Tuition payments
- Sponsorship information
- Payment confirmations
- Banking or mobile money transaction references
We do not store full payment card information.
Technical Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Cookies
- Website usage statistics
2. How We Collect Information
We collect information when you:
- Visit our website
- Submit an admission application
- Request information about our courses
- Contact us through WhatsApp, Facebook Messenger, email, or phone
- Fill out Facebook or Instagram Lead Forms
- Register for events or webinars
- Enroll in our programs
- Participate in surveys
- Communicate with our support team
3. How We Use Your Information
We use your information to:
- Process admissions and applications
- Verify student identity
- Communicate about admissions and courses
- Respond to inquiries
- Provide academic services
- Process payments
- Improve our website and services
- Send important notices
- Provide customer support
- Deliver requested information
- Comply with legal obligations
- Prevent fraud and abuse
Where you have given consent, we may also send promotional information regarding:
- New courses
- Scholarships
- Events
- Career opportunities
- College announcements
You may opt out of marketing communications at any time.
4. Facebook, Instagram and WhatsApp Communications
If you contact Sensei College through Facebook, Instagram, WhatsApp, or Messenger, we may collect information you voluntarily provide, including:
- Your name
- Phone number
- Messages
- Attachments
- Application details
- Information submitted through Meta Lead Forms
These platforms may also collect information according to their own privacy policies.
We use this information solely for responding to your inquiries, processing admissions, providing student support, and communicating about our services.
5. Cookies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember preferences
- Analyze visitor traffic
- Measure advertising effectiveness
- Improve user experience
You may disable cookies through your browser settings, although some website functionality may be affected.
6. Legal Basis for Processing
Where applicable, we process personal information based on one or more of the following legal grounds:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate educational and business interests
- Protection of vital interests
7. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties where necessary, including:
- Payment processors
- Student management systems
- Government education authorities where legally required
- Examination and certification bodies
- Technology providers
- Cloud hosting providers
- Communication platforms
- Legal or regulatory authorities where required by law
All service providers are expected to protect your information appropriately.
8. Data Security
We implement appropriate administrative, technical, and organizational safeguards to protect personal information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
- Destruction
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
9. Data Retention
We retain personal information only for as long as necessary to:
- Deliver educational services
- Maintain academic records
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
After this period, information is securely deleted or anonymized where appropriate.
10. Your Privacy Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information where legally permissible
- Restrict certain processing
- Object to certain processing activities
- Withdraw consent where processing is based on consent
- Request a copy of your personal information
Requests may be subject to identity verification and applicable legal requirements.
11. Children’s Privacy
Sensei College provides educational services to adults and eligible students. Where applicants are minors, personal information may be collected with the involvement or authorization of a parent, guardian, or other lawful representative where required by applicable law.
12. Third-Party Websites
Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
We encourage you to review their respective privacy policies before providing personal information.
13. International Transfers
Where necessary, your information may be processed or stored using reputable cloud service providers located in jurisdictions outside Kenya. Appropriate safeguards are implemented to protect your personal information in accordance with applicable data protection laws.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our services.
The updated version will be posted on this page together with the revised effective date.
15. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Sensei College
Website: https://senseicollege.co.ke
Email: admissions@senseicollege.co.ke
Phone:
0705 000 777
0717 000 777
0768 000 777
If you believe your personal information has been handled improperly, you may also contact the relevant data protection authority in your jurisdiction.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy.